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Browse our comprehensive FAQ categories or search for specific topics. Select a category below to find detailed answers.

General FAQ

Getting started, troubleshooting, and general support questions

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20+ Questions

Technical FAQ

Technical questions, product versions, and RFA rolling code sync

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15+ Questions

Keys FAQ

Change ID Keys and OEM key types information

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12+ Questions

Credits & Pricing

SW36 and SW40 credits, pricing, and upgrade information

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18+ Questions

Comparison

Lock50 vs competitors and traditional methods

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6+ Questions

Technical Resources

Guides, tutorials, and technical documentation

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12+ Guides

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Technical Resources

Technical Resources & Guides

Access our comprehensive diagnostic trouble code databases and technical guides for Jaguar & Land Rover vehicles. Essential references for professional technicians.

Smart Key Programming

Complete Programming Guide

Master smart key programming with PEPS functionality, transponder learning, and complete verification procedures.

  • 6-step programming process
  • 4 smart key types covered
  • Troubleshooting guide included
  • Testing & verification steps
Transponder PEPS Activity Key
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Remote Programming

RF Key Fob Guide

Complete RF remote programming guide covering diagnostic tool methods, manual procedures, and troubleshooting.

  • 3 programming methods compared
  • 433/315 MHz frequency guide
  • Button learning procedures
  • Range & signal troubleshooting
RF Systems RFA Module Manual Mode
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KVM Synchronization

Key-Vehicle Matching Guide

Technical guide for KVM module synchronization, EEPROM management, and proper key-vehicle security pairing.

  • Pre-2017 & Post-2017 systems
  • Step-by-step sync process
  • EEPROM read/write procedures
  • PEPS programming included
KVM EEPROM BCM
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RFA DTC Database

Remote Function Actuator Codes

Complete diagnostic reference for RFA module issues including keyless entry, door handles, antennas, and passive entry systems.

  • 100+ DTC codes with detailed diagnostics
  • Category-based filtering system
  • Causes, actions & specifications
  • Priority levels for each fault
Ignition & Keys Antennas Door Handles Latches +8 more
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TCU DTC Database

Telematics Control Unit Codes

Comprehensive TCU diagnostic codes covering communication, connectivity, GPS, and telematics system faults.

  • Complete TCU fault code reference
  • Severity-based filtering
  • Symptoms, causes & solutions
  • Affected model information
Critical High Priority Medium Low
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TCU Service Mode

Secure Tracker Feature Guide

Complete guide to enabling and managing Service Mode to prevent false theft alerts during vehicle service appointments.

  • How to enable/disable Service Mode
  • 3 methods: App, Website, Phone
  • Duration limits & requirements
  • Important reminders & FAQs
Setup Guide FAQ Best Practices
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Our DTC databases are regularly updated with the latest codes and solutions.

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