Your key fob battery has died and you're locked out. Don't panic — every Jaguar and Land Rover has an emergency key blade hidden inside the fob and a backup start location. Here's how to get into your car and start the engine when your smart key stops working.
It's one of the most common calls we get: "My key fob isn't working and I can't get into my car." Whether you're in a supermarket car park, at the airport after a long trip, or stranded on your driveway, a dead key fob battery can leave you feeling helpless.
The good news is that every modern Jaguar and Land Rover has a backup system built in. You just need to know where to find the emergency key blade, where the hidden door lock is located, and how to start the engine using the emergency start feature.
This guide covers the complete process for all JLR models.
When the key fob's battery is dead, the first step is to gain entry to your vehicle manually.
Look for a small release button or tab on the back or side of your smart key fob. Press or slide it to release and slide out the metal emergency key blade.
On the front driver's side door handle, you will find a small cover at the end (usually the end facing the rear of the car). There is a small hole on the underside of this cover.
Visual Guide: Look for a close-up of the door handle with the small hole on the underside where you'll insert the key.
Insert the tip of the emergency key (or the key itself) into the hole on the underside of the door handle cover. Gently pry or lever the cover off to reveal the traditional key lock cylinder behind it.
Diagram: The emergency key is inserted into the hole, with the cover being pried off to expose the lock cylinder.
Insert the emergency key blade into the exposed lock cylinder. Turn the key clockwise to unlock the driver's door.
Illustration: The key being turned clockwise in the lock cylinder behind the removed cover.
Once inside the vehicle, you'll see a message saying "Smart Key Not Found" or "Key Not Detected — Position As Shown". This is where the emergency start backup feature comes in.
Every JLR vehicle has a designated spot where you can hold the key fob so the car can read the passive transponder chip inside it — this chip doesn't require battery power.
On Land Rover models, the emergency start position is on the side of the steering column.
Look for small markings or a key symbol on the left-hand side of the steering column cover, near your left knee. Hold the key fob flat against this marked position with the buttons facing outward.
Hold the key fob flat against the steering column in the marked position
Keep the fob in place
Press the brake pedal firmly
Press the Start/Stop button
The car should recognise the transponder chip in the fob and allow the engine to start. The alarm will stop once the engine is running.
On Jaguar models, the emergency start position varies by model but is typically in one of these locations:
Hold the fob flat against the lower left side of the steering column where marked with a key symbol
Some models have a dedicated slot near the driver's left knee. On others, hold the fob against the steering column
Hold the fob against the steering column on the left side
Hold the fob flat against the fascia below the auxiliary switch pack (below the fog light switch)
Position the fob flat against the marked location (buttons facing outward)
Keep the fob firmly in place
Press the brake pedal
Press the Start/Stop button
Tip: If it doesn't work on the first attempt, try moving the fob slightly around the marked area while pressing the start button.
If you've followed the steps above and the car still won't start, try these troubleshooting tips.
The exact position matters. Slide the fob slowly across the steering column area while pressing the start button. Some owners find the sweet spot is slightly higher or lower than the marked position.
Make sure the fob is flat against the surface with good contact. The transponder chip needs to be close to the reader.
If you have access to your spare key (perhaps a family member can bring it), try that fob instead. The first fob's transponder chip may be damaged, not just the battery.
If the battery has a tiny amount of charge left, the fob may be interfering with the emergency start. Remove the battery from the fob entirely, then try the emergency start again.
If the car's main 12V battery is also flat (which can happen if the car has been sitting unused), no amount of fob positioning will help. You'll need to jump-start or charge the vehicle battery first. See our guide on Discovery Sport key fob issues after a flat battery.
The emergency start feature is exactly that — for emergencies only. Once you've got the car running, your priority should be replacing the key fob battery.
JLR key fobs use a CR2032 lithium coin cell battery. You can pick one up from any supermarket, petrol station, or hardware shop for a few pounds.
Remove the emergency key blade from the fob
Use the blade to pry apart the two halves of the fob case
Note the battery orientation (positive side usually faces up)
Remove the old battery and insert the new CR2032
Snap the fob back together and reinsert the key blade
Test by pressing the lock/unlock buttons
See our complete guide to JLR key fob battery replacement for detailed step-by-step instructions.
View Battery Replacement GuideA dead key fob battery is preventable. Here's how to avoid the situation in the future.
When your dashboard displays "Smart Key Battery Low", replace the battery within a few days. The warning typically gives you a few weeks of notice, but don't push your luck.
If one battery is dead, the other is likely not far behind. Replace both to avoid a repeat situation.
They're tiny and cheap. Keep one in your wallet, glovebox, or bag.
Before you need it, practise removing the blade from your fob so you're not fumbling in a stressful situation.
Find and identify the hidden lock cover on your door handle now, while you're not panicking in a car park.
Don't store both keys together. Keep one at home or with a trusted person.
The emergency key and start backup should get you going in most situations. However, you should call a professional if:
The emergency start doesn't work despite trying all positions
The vehicle battery is also flat and you can't jump-start it
The emergency key blade won't turn in the lock (the lock cylinder may be seized)
You've lost all your keys and don't have access to an emergency blade
The fob still doesn't work after replacing the battery
Locked out with a dead key fob? Here's the quick version:
Remove the emergency key blade from inside your fob (press the release button)
Find the hidden lock on the driver's door handle (pry off the small cover with the blade)
Insert blade and turn counter-clockwise to unlock
The alarm will sound — ignore it for now
Get inside and hold the fob flat against the steering column (look for markings)
While holding the fob in position, press the brake and press Start
The engine will start and the alarm will stop
Replace your key fob battery as soon as possible (CR2032)
CR2032 lithium coin cell
Left side of steering column
Common questions about JLR emergency key procedures
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